Our Policies

Privacy Policy

Pacific Palms Recreation Club Ltd (the Club) ABN No. 47 000 910 378 acknowledges its responsibilities in regard to the privacy of individuals including members, guests, employees and affiliates. The Club is committed to the provisions of the Privacy Act 1998 and the National Privacy Principles contained therein.
This Policy provides an outline of how and when personal information is collated, stored and disclosed by the Club.

Information collected by the Club

The Club collects personal information from members and in some cases temporary members including name, address, date of birth, contact details, phone number and email address.  Information may also be collected when a membership card is swiped at a point of sale terminal.

In the interest of safety and security the Club operates surveillance cameras and may collect personal information in the course of investigating complaints or pursuing disciplinary proceedings.

Where practicable, the purpose for which we collect personal information will be made clear at the time of collection and when appropriate consent for its use is obtained. The Club will not collect any personal information about visitors to the website except when they knowingly provide it (for example when updating member details).

Your personal information is collected after you lodge a membership application form that has been approved under the Registered Clubs Act. A recognised form of identification (i.e. passport or driver's licence) is also required to confirm details provided.

Disclosure of information

The Club does not usually disclose personal information to any other organisation or person unless there is:

The Club may disclose your information to third parties that provide services under contract to the Club. These contracts require the third party to keep your information confidential and secure.

How this information is used

The Club uses this information in order:

Quality of personal information

The Club takes all reasonable steps to ensure that information is accurate and reliable. The Club relies on the individual to provide accurate information and advice of any changes. Key information we hold about you will be included in your membership renewal letter. If any information needs to be updated you can change this online (www.pprc.com.au/member-update.html) by  phone (02 6554 0207), by email to or in person during business hours.

Access to personal information

You have the right to access and correct any of your personal information that the Club holds about you.  Key information we hold about you will be included in your membership renewal letter. If any information needs to be updated you can change this online (www.pprc.com.au/member-update.html) by  phone (02 6554 0207), by email to or in person during business hours.


Personal information is stored & archived in a secure server or secure files for a period of seven years. The Club takes reasonable steps to protect any personal information held from misuse and loss and unauthorised access, modification or disclosure.

The Club notes that the internet is not a secure method of transmitting information. Accordingly the Club will not accept responsibility for the security of information sent over the internet or for any unauthorised access or use of that information.

Changes to the Policy

The Club may amend this policy at any time.

Further Information

This policy is located on the clubs website www.pprc.com.au. For further information, please contact the Club Manager on 02 6554 0207.

You can download a copy of our Privacy Policy here.

Responsible Service of Alcohol

No More, It's The Law

The Liquor Licensing Act aims to ensure that those who consume alcohol only do so in a responsible manner. The Pacific Palms Recreation Club is committed to the principles of responsible service of alcohol. All employees adhere to the following responsible service of alcohol practices.

Responsible Conduct of Gambling

Club Safe

The Pacific Palms Recreation Club is committed to the responsible service of gambling and are a member of Club Safe from Clubs NSW.

The Gambling Legislation Amendment (Responsible Gambling) Act 1999 and other regulations aim to ensure that registered clubs and hotels adopt responsible practices for gambling activities conducted on their premises.

The Club's responsible gambling practices recognise that the majority of patrons who participate in gambling do so as an enjoyable activity but that for some, gambling causes significant problems.

Pacific Palms Recreation Club has a Self Exclusion scheme in operation. For more information please contact the Manager, Mr Ken Stewart on 02-6554 0207.

For confidential and anonymous advice and counseling please contact BetSafe on Free call 1800 2387233

If Gambling is a problem for you phone G-Line (NSW), a confidential anonymous and free counseling service. Free call 1800 633 635.

Promoting Responsible Gambling.  Gamble with what you can afford, not your lifestyle.

Members Access to Information

This Club is by law required to keep a register containing information that relates to the management and financial administration of the Club including:

In addition, the Club must prepare quarterly financial statements for the governing body that incorporate the Club's profit and loss accounts and trading accounts for the quarter, and a balance sheet as at the end of the quarter.

Members may view the register or the financial statements by written request to the Club.